HomePAYMENT SECURITY POLICY

PAYMENT SECURITY POLICY

Welcome to boxandsort.

At boxandsort, we take data privacy and the security of your online transactions seriously. This Payment Security Policy explains the technical measures, protocols, and standards we employ to ensure that your payment information and reservation deposits are handled safely and securely when using www.boxandsort.com.

—

1. Secure Payment Processing

All monetary transactions, including reservation deposit payments for our custom moving inventory planning services, are processed through encrypted, standardized electronic payment technology provided by authorized third-party payment service providers.

Data Encryption: All transaction data transmitted between your browser and our payment gateways is encrypted using industry-standard Transport Layer Security (TLS / SSL) protocols.
PCI-DSS Compliance: Our payment processing partners maintain high-level compliance with the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that your financial details are processed according to rigid security protocols.

—

2. Card Details Handling & Storage

To safeguard your sensitive financial information:

No Card Storage: boxandsort does not store, capture, or retain your complete credit or debit card numbers, CVV/CVC verification codes, or card expiration dates on our internal servers or systems.
Direct Processing: Financial input fields presented during the deposit checkout process are managed directly by our payment gateway providers via secure tokenisation.

—

3. Fraud Prevention & Transaction Security

To ensure a secure environment for both customers and our platform, we utilize standard automated verification checks during payment authorization:

Address Verification System (AVS): Checks that the billing information matches the cardholder’s issuing bank records.
Card Verification Value (CVV/CVC): Verifies physical possession of the card during online transactions.
3D Secure Verification: Strong Customer Authentication (SCA) protocols, such as Visa Secure or Mastercard Identity Check, may be triggered in compliance with European regulatory standards (PSD2) to authenticate the cardholder.

—

4. User Responsibilities for Security

While we maintain robust security measures to safeguard transaction data, clients also share responsibility in maintaining secure access:

Keep your booking communication and transaction details private.
Ensure that you access our website using secure networks and up-to-date web browsers.
Contact us immediately if you notice any unexpected activity associated with your service deposit booking.

—

5. Contact Information

If you have any questions or security concerns regarding payment processing or your reservation deposit, please contact us:

Brand: boxandsort
Email: portal@boxandsort.com