Welcome to boxandsort. Below you will find answers to common inquiries regarding our custom moving inventory planning services, reservation deposit model, and consultation process.
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1. What services does boxandsort provide?
boxandsort specializes in custom digital inventory planning, item categorization, and organization consulting for individuals and households preparing to relocate. We design tailored inventory frameworks and structured guides to help streamline your packing, sorting, and moving process.
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2. Does boxandsort handle physical moving, packing, or shipping?
No. boxandsort is strictly a specialized planning and inventory consulting platform. We do not sell, manufacture, stock, physically handle, pack, or transport physical goods or moving supplies.
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3. What does the price displayed on the website cover?
The price displayed on our website represents an initial reservation deposit. This deposit secures your dedicated consulting slot, initiates preliminary resource allocation, and allows us to begin structuring your bespoke moving inventory plan.
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4. How does the service intake process work?
The service process follows four straightforward steps:
1. Place Reservation Deposit: Secure your service booking via our online portal.
2. Complete Intake Form: After deposit placement, submit your specific moving details, room descriptions, item categories, and organizational preferences using our online form.
3. Plan Design: We construct a custom moving inventory plan tailored to your submitted specifications.
4. Digital Delivery: Your completed inventory framework and sorting plan are delivered directly to your email.
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5. What are the delivery timelines for a custom inventory plan?
Once your completed intake form is fully submitted, custom moving inventory plans are processed and delivered via email within 2 to 5 business days. Access to the intake form itself is provided immediately following deposit placement.
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6. Can I request revisions to my customized inventory plan?
Yes. We aim to ensure your customized plan meets your specific requirements. You may request reasonable adjustments or revisions to your inventory framework within 7 days of receiving your digital documents.
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7. How secure is my payment information?
All reservation deposits are processed securely using encrypted Transport Layer Security (TLS / SSL) technology and PCI-DSS compliant third-party payment infrastructure. boxandsort does not store or process complete payment card details on our internal servers.
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8. What is the cancellation and refund policy?
Before Intake Submission: If you cancel after paying the deposit but before submitting the intake form, a full refund is available.
Before Plan Delivery: If you cancel after submitting the intake form but before plan completion, a partial refund (up to 50%) may be issued to cover initial administrative costs.
After Delivery: Once your personalized digital plan has been completed and delivered, reservation deposits become non-refundable.
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9. Contact Information
If you have additional questions or require further assistance, please reach out to us:
Brand: boxandsort
* Email: portal@boxandsort.com