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FULFILLMENT POLICY

Welcome to boxandsort.

This Fulfillment Policy outlines the process, delivery timelines, and operational structure for our custom moving inventory planning services offered via www.boxandsort.com.

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1. Custom Service & Reservation Model

boxandsort operates exclusively as a custom digital service platform.

Service Definition: We provide personalized moving inventory planning, categorization frameworks, and custom organizational consultations.
No Physical Merchandise: We do not sell, store, handle, or ship physical products, merchandise, or moving supplies. Terms such as physical delivery, tracking numbers, or physical parcel shipping do not apply to our services.
Reservation Deposit: The price indicated during the booking process represents a reservation deposit to secure dedicated service timing and initiate preliminary inventory plan creation.

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2. Service Fulfillment Workflow

To ensure smooth service execution, fulfillment follows a structured multi-stage process:

1. Reservation Deposit Placement: The client places a reservation deposit via our online portal to initiate the service booking.
2. Intake Form Submission: Upon deposit confirmation, the client is guided to complete our digital intake form. This step requires providing specific details regarding item categories, room quantities, and individual organizational preferences.
3. Service Preparation & Design: Once the completed intake form is received, boxandsort develops the bespoke moving inventory plan and structured sorting guide tailored to the submitted criteria.
4. Digital Service Delivery: The customized inventory framework and planning documents are delivered directly to the client via email in digital format.

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3. Fulfillment Timelines

Intake Form Access: Access to the intake form is provided immediately upon successful deposit placement.
Custom Service Delivery: Complete digital inventory plans are processed and delivered within 2 to 5 business days following full submission of the client’s intake details.
Client Communication: If additional details or clarifications are required to finalize the inventory plan, boxandsort will contact the client directly via email, which may adjust delivery timing accordingly.

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4. Revision & Modifications

We aim to provide tailored inventory structures that match your moving needs.

Clients may request reasonable updates or revisions to their custom inventory framework within 7 days of initial digital delivery.
Revision requests must be submitted directly to our support email, referencing the initial deposit reservation details.

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5. Contact Information

If you have any questions regarding your service status, intake form, or fulfillment process, please contact us:

Brand: boxandsort
Email: portal@boxandsort.com